BookMyShow Support Centre

Queue Related Events 15

• Why does it say the link I used is broken when I clicked it from the official page?
• Why am I seeing "Unknown Line" and how do I find the right queue for my event?
• Why did my turn expire, I was in process of completing my booking?
• Why was my queue number rejected because of "repeated redirections"?
• "An error has occurred": Why am I facing this error?

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BookMyShow Stream 23

• What is BookMyShow Stream?
• How does BookMyShow Stream work? Do I have to pay for the movies I want to watch?
• I am unable to view the movie under Stream Library, Please help!
• What is BookMyShow Stream?
• How does BookMyShow Stream work? Do I have to pay for the movies I want to watch?

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Filmy Pass 13

• What’s the minimum number of tickets I need to buy to get a Filmy Pass discount?
• How many times can I redeem a Filmy Pass in a day?
• Can I club my Filmy Pass offer with other available offers?
• I’m unable to apply for my Filmy Pass after purchasing it. Why?
• How do I redeem the Filmy Pass for the next movie ticket transaction?

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Donation To Underprivileged Musicians 3

• Whilst booking a ticket, I donated by mistake. Can I get a refund?
• While purchasing my tickets, I was given an option to ‘Give to Underprivileged Musicians’. Can you tell me more about it?
• Do I get proof of payment for the ₹1/- donation made whilst booking a ticket?

Privacy Policy | Terms & Conditions 2

• Privacy Policy
• Terms & Conditions

Offers 9

• What is meant by processing fee on offers?
• Why am I being charged a processing fee for using an offer?
• Is the processing fee applicable on all offers?
• Where can I view the processing fee before booking?
• Can I view a breakdown of the processing fee at checkout?

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Verified Tickets Listed by Customers 16

• What is the ‘List on Marketplace’ feature?
• How will ‘List on Marketplace’ help if I can’t attend an event?
• Is this feature available for all tickets and events?
• How do I list my tickets?
• What happens after I list my ticket?

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