Why haven't I received the refund yet?

  • If the amount is charged we process the refund within 2 hours, ideally it takes 4-5 working days, however, it also depends on your bank how long it takes to reflect in your account. 
  • In case you have made payment using any wallets, you shall expect a refund within 24 hours. 
  • In case of a nationalized bank, it takes 10 working days for the amount to get refunded to the payment source.
  • You may check with your bank once for the refund status. If you are unable to get any details on your refund status, pls share your updated bank statement from the date of transaction till date via email on helpdesk@bookmyshow.com