Cinema Related Issue

Information on 3D Glasses
Have booked tickets for a 3D movie. Are the 3D glasses chargeable? Hi there, a refundable / non-refundable deposit/amount for 3D glasses may be co...
Sun, 1 Oct, 2017 at 4:04 PM
Are bags allowed in cinemas.
Will I be allowed to carry my laptop bag into the cinema? Hi there, the cinema would be in a better state to help you with this information. We reco...
Sun, 1 Oct, 2017 at 4:25 PM
Additional amount charged for Abirami cinemas for the recliner seats
I was charged an extra amount for Abirami cinema recliner seats. The extra charges on Abirami cinema bookings is for the Platinum and Gold category ...
Sun, 1 Oct, 2017 at 5:10 PM
Cut off time to collect tickets at the cinema
What is the cut off time to collect tickets from the box office counter? We recommend you to collect your tickets 15-20 mins before the movie from the b...
Sun, 1 Oct, 2017 at 5:11 PM
E-ticket
What is a E-ticket? Certain venue's allow you to print your tickets at home. Its called the e-ticket. If you select the E-ticket option, after ...
Sun, 1 Oct, 2017 at 5:11 PM
Show Cancelled at the cinema
My show has been cancelled. How can I get a refund for my transaction? We are sorry to know that. In case of your show being cancelled the entire amount...
Sun, 1 Oct, 2017 at 5:12 PM
M-Ticket
What is a M-Ticket? With this feature on, Bookmyshow has taken a step to go completely paperless for select cinemas. We’ve a convenient way for your ticke...
Sun, 1 Oct, 2017 at 5:12 PM
I did not get my tickets at the cinema.
I was denied by the cinema guy saying "my booking is invalid", what do I do? Hi there, BookMyShow is sorry to know about that and would de...
Sun, 1 Oct, 2017 at 5:14 PM
Outside Food at the cinema.
Can I carry any eatables along with me at the cinema? We would advise our customers to not carry any edibles inside the cinema hall as the cinema may no...
Sun, 1 Oct, 2017 at 5:14 PM
Lost & Found belongings at the cinema
We will try our best to find it. You may drop an email on helpdesk@bookmyshow.com with the following details: 1) Booking Id 2) Your contact details(Con...
Tue, 26 Sep, 2017 at 2:22 PM